FAQ
You can find parking L at :
Latitude: 49°37'32.5"N
Longitude: 6°11'34.8"E
Address : 7, Beim Haff, L-1751 Findel
Click here to use Google Maps to navigate to the parking L.
Check the text on your parking ticket. You will automatically receive a reservation parking ticket with the text “Billet de réservation”. For more information, see the following video.
If the QR code has been scanned correctly, the text on the ticket will say “Billet de réservation”. If you have taken a standard parking ticket instead of using the QR code as a result of the automatic license plate recognition process having failed, the words "Ticket parking" will be printed on the parking ticket. If this is the case, press the call button at the top-right of the machine before entering the parking lot in order to speak to the Parking Service Team who will gladly assist you with this issue.
Please be advised that taking a standard parking ticket instead of the reservation parking ticket will cause an additional parking space to be blocked in our system. This additional parking space will not be covered by your reservation and will be payable upon leaving the parking lot unless it has been cancelled by our Parking Service Team before entering the parking lot.
Please be advised that taking a standard parking ticket instead of the reservation parking ticket will cause an additional parking space to be blocked in our system. This additional parking space will not be covered by your reservation and will be payable upon leaving the parking lot unless it has been cancelled by our Parking Service Team before entering the parking lot.
Scan the QR code at the bottom-left of the machine at the entrance, with the QR code pointing upwards. You will automatically receive a reservation parking ticket with the text “Billet de réservation”. For more information on this process, see the following video.
First, check that you have a valid reservation for the parking lot you are trying to enter. Your booking may be for a different parking lot, and you may be at the wrong entrance. Review the instructions displayed on the machine at the entrance of the parking lot and review the information on your booking confirmation. Press the call button at the top-right of the machine if you need further help with scanning the QR code. Our Parking Service Team will gladly be of assistance.
Click here for more information.
There are different ways to go to the city centre: By bus: Two lines (16 and 29) can take you to the city centre every 10 to 15 minutes. These buses pass by the Luxembourg Central Train Station, which is 10 kilometres from the airport. Since March 2020, public transport in Luxembourg is free of charge. For more details on the schedules of these two lines, visit the Luxembourg public transport website. By taxi: You can also take a taxi to the city centre. www.infotaxi.lu Click here for more information on how to get to and from Luxembourg Airport.
Luxembourg Central Train Station is 10 kilometres away from the airport.
Click here to find out how to get to Luxembourg Airport.
You can find parking M at :
Latitude : 49°37'21.4"N
Longitude : 6°11'31.0"E
Address : rue de Trèves L-2632 Findel (in front of Cité policière Grand-Duc Henri)
You can also use Google Maps at https://goo.gl/maps/9rMrY5zY3DL2snTp7 to navigate to the parking M.
The pre-paid booking period is not refunded if you leave earlier than booked.
We have sent you an invoice in PDF format directly with the booking confirmation.
Yes, if the desired car park/parking product is still available, you can change your booking under “Manage booking”. The new price will be displayed. A re-booking is possible up to 48 hours (temporarily reduced to 6 hours) before the initial reserved car park entry date and time.
Cancellation is possible up to 48 hours (temporarily reduced to 6 hours) before the date and time of reserved car park entry. A processing fee of €10 will be charged. After successful cancellation, you will receive a confirmation by e-mail.
You do not need your booking number, only the QR code is required for entry.
Contact us at [email protected] or on +352 2464 4040 and we will resend the booking confirmation to your e-mail address. At the entrance of the booked parking lot, press the call button.
Your parking space booking is valid from the reserved date/time of entry to the booked date of exit.
This depends on the specific product. You can book a parking space up to 6 to 24 hours before the start of the park-time and up to 12 months in advance.
Please contact our customer service center on +352 2464 4040 or via e-mail [email protected] with your booking ID or full name.
Visit our website www.airportparking.lu. It’s as simple as that:
- enter the start and end of parking
- select parking offer
- enter personal data
- enter payment data
- receive e-mail confirmation with QR code
If you have booked your parking space with LuxairTours, please contact LuxairTours directly if you have any queries or problems. The best way to contact LuxairTours is via the website: https://www.luxairtours.lu/en/contact#/who-are-you
A fee for lost parking tickets applies. The amount to be paid is calculated on the duration of your stay. If this can't be determined, a flat rate will be charged.
Kindly send your complaint via email or fill out a form at the lux-Airport InfoDesk located in front of the airport check-in counters.
Please press the call button at the entry and exit barrier. The parking service staff is available 24 hours a day, 7 days a week to answer your questions
The maximum time limit for parking a vehicle at Luxembourg Airport is 6 months. Should a customer exceed this time limit, their vehicle will be considered abandoned (conforming to article 10 of the modified law of 14 April 1955). Legal proceedings will be initiated to dispose of this vehicle. Handling fees will be chargeable to the owner of the vehicle in addition to outstanding parking fees.
You can find all the information you need concerning parking prices here.
The car parks are not under surveillance at all times. The car parks are laid out especially so that airport customers can park under optimal conditions of security. We must point out, however, that lux-Airport cannot be held liable in case of theft, vandalism or any other act that could cause damage to other cars.
The height clearance of the underground car park is 2.20 m. Camper vans: If you are driving a camper van, we kindly ask you to use the outdoor car parks F or G. You can access them by taking the co-generation plant exit at the roundabout leading to the airport. The car park is on your right. Click here to view Luxembourg Airports parking rates. Motorcycle: Luxembourg airport does not have a closed parking facility exclusively for motorcycles. Nevertheless, you can leave your motorcycle in the underground car park, on Level -1. Parking space is subject to availability. To enter the parking facility, all you have to do is stand in the middle, in front of the car park barrier. withdraw your ticket and wait for the green button on the terminal to flash. Should you have any problems, kindly call the parking checkout from the terminal. LPG car: We regret to inform you that for security reasons, access to the underground car park with an LPG vehicle is prohibited. We kindly ask you to use the outdoor car parks E, F, G or M. Click here to view parking rates.
